Shipping Policy

Thank you for shopping with Liora Jewelry House.

Processing Time

Orders are typically processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Origin

All orders are shipped from Bangkok, Thailand.

Delivery Times

Estimated delivery times vary depending on the destination and shipping service selected at checkout. Delivery estimates are not guaranteed and may be affected by customs clearance, weather conditions, or carrier delays.

Tracking

A tracking number will be provided once your order has been dispatched.

Customs & Import Fees

International customers are responsible for any customs duties, taxes, VAT, or import fees required by their destination country. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

Lost Parcels

If your parcel appears to be lost in transit, please contact us and we will work with the shipping carrier to investigate. Claims may take time to process depending on the carrier's procedures.

Contact Us

If you have any questions about your order or shipping, please contact us through our Contact page or by email, and we'll be happy to assist you.