Contact information
Contact Us
We're here to help!
Whether you have a question about your order, need product advice, or simply want to get in touch, we'd love to hear from you.
Customer Support
Liora Jewelry House
📍 Location
Bangkok, Thailand
📧 Email
liorajewelryhouse@gmail.com
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM (ICT)
We aim to respond to all enquiries within 1 business day.
Order Enquiries
If you're contacting us about an existing order, please include:
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Your order number
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Your full name
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A brief description of your enquiry
This helps us assist you as quickly as possible.
Returns & Exchanges
For returns, exchanges, or damaged item claims, please contact us within 3 days of receiving your order.
For damaged or missing item claims, a continuous unboxing video of the unopened parcel is required to help us investigate the issue.
Follow Us
Stay connected and discover our latest collections, new arrivals, and exclusive offers.
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Instagram: @liorajewelryhouse
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TikTok: @liorajewelryhouse
Thank you for choosing Liora Jewelry House. We appreciate your support and look forward to helping you find jewelry you'll love for years to come.