Contact information

Contact Us

We're here to help!

Whether you have a question about your order, need product advice, or simply want to get in touch, we'd love to hear from you.

Customer Support

Liora Jewelry House

📍 Location
Bangkok, Thailand

📧 Email
liorajewelryhouse@gmail.com

Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM (ICT)

We aim to respond to all enquiries within 1 business day.

Order Enquiries

If you're contacting us about an existing order, please include:

  • Your order number

  • Your full name

  • A brief description of your enquiry

This helps us assist you as quickly as possible.

Returns & Exchanges

For returns, exchanges, or damaged item claims, please contact us within 3 days of receiving your order.

For damaged or missing item claims, a continuous unboxing video of the unopened parcel is required to help us investigate the issue.

Follow Us

Stay connected and discover our latest collections, new arrivals, and exclusive offers.

  • Instagram: @liorajewelryhouse

  • TikTok: @liorajewelryhouse

Thank you for choosing Liora Jewelry House. We appreciate your support and look forward to helping you find jewelry you'll love for years to come.